Clear the cache/data on your Fire TV stick:
From the Fire TV menu, select Settings.
Go to Applications.
In Manage Installed Applications, select the myRTCtv app.
Select Clear Cache, and then Clear Data.
Re-open myRTCtv app, log in.
Clear the cache/data on your Fire TV stick:
From the Fire TV menu, select Settings.
Go to Applications.
In Manage Installed Applications, select the myRTCtv app.
Select Clear Cache, and then Clear Data.
Re-open myRTCtv app, log in.